Receipts and invitations are the two most “brand-sensitive” emails that SparqFest sends on your behalf. While you can control the bulk of your invitations simply by editing the invitation template in the Email Templates subsection ("Settings" > “Email Templates”), SparqFest supports the customization only of a short message via email templates. Instead, a larger template governs all receipts we send with different settings that you control giving you some level of customization.
In a future release, we hope to add support for “receipt themes” similar to our site themes. For now, there is one general look and feel for SparqFest receipts with several “customization levers”:
- Color Scheme
- Receipt text
- Inclusion of tax IDs on the receipt
- Non-profit messaging
Color Scheme
As you might expect, the colors in the receipts come from the brand colors you configured in the web site settings. No matter what theme you have selected, the receipt will use the “dark brand color” as the header background with the dark brand contrast color as the header text.
The bulk of the rest of the email uses either black or white.
Receipt Text
The SparqFest receipt template includes a placeholder for “receipt text”. We include the receipt text you specified for the “receipt_text” email template in this placeholder. This receipt text appears in the call-out box (the yellow box in the example above) under the receipt total.
To configure receipt text, go to “Settings” > "Email Templates" and edit the “receipt_text” template.
Tax ID
Whether or not you include your tax ID on receipts depends on a number of factors that are beyond the scope of this document to cover. If you wish to include your tax ID on your receipt, you need to do two things:
- Enter your tax ID in the “Finance” > “Seller” subsection on the “Tax Info” tab.
- Answer “Yes” for “Include Your Tax ID on Receipts?” on the "Receipts tab of that same subsection.
If you are wondering why the form doesn't already have your tax ID information, it's because we don't store it when you setup Stripe. It goes directly to Stripe and we don't store it because, in some cases, the tax ID information may be sensitive personally identifying information and we largely avoid storing that kind of information.
Unlike personal tax IDs (aka social security numbers), corporate tax IDs, however, are public information in many jurisdictions and it can be useful to include them on things like receipts and invoices. Thus, we have you re-enter your tax ID if you want to use it for things other than Stripe.
We do store this tax ID encrypted in our database even though its purpose is publication on your receipts.
If you include it in your receipts, it will appear at the bottom of the receipt with the label “Tax ID”.
Non-profit Messaging
The non-profit messaging field appears at the bottom of the receipt (just above the tax ID, if present).
Though the primary purpose is to include a message about your non-profit status if you are a non-profit, it is acceptable to use it to include any kind of message you would like at the bottom of your receipt.
To change the non-profit messaging text, go to “Finance” > “Seller” and you will find the field on the “Receipts” tab. This text can be translated into all languages supported by your festival.