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General FAQ

Frequently asked questions from general SparqFest usage.

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How do I login/create an account?

Simply login with either your Google ID or your Apple ID. A new account will be created for you automatically. If you do not have a Google ID or Apple ID, you can create one for free. To login from a desktop, click the Login/Register button at the top of the page. To login from a mobile device, click the menu icon and select the Login/Register menu ...

Last updated: October 27th, 2022

Why do I need to use my Google/Apple ID?

Google and Apple have built tools to enable other applications (like SparqFest) to securely authenticate you without the need for those other applications to store sensitive data like passwords. In short, by relying on experienced identity providers like Google and Apple, SparqFest is creating a more secure environment. No one can steal your passwor...

Last updated: October 27th, 2022

Do I need to login with the same email where I received my invitation?

No. If you are coming to SparqFest because you received an invitation, that invitation is not yet associated with any identity. You can login with any email address to claim an invitation sent to any email address....

Last updated: October 27th, 2022

What if I do not have a Google ID or Apple ID?

If you use any Google or Apple product, including owning an Android or iOS Smartphone, then you do have an account with one of these providers. If you do not have an account, creating one is free.  Instead of logging in, click “Create account”....

Last updated: October 27th, 2022

What information do you collect about me?

When you first register, we receive your name and email address from your identity provider of choice. If your identity provider is Apple, this email address may be a private address. If your identity provider is Google, we also receive your avatar/headshot. As you interact with a festival, we will also store: Any content you have watched Any conten...

Last updated: October 27th, 2022

What does it mean if I get a "Server Error"?

If you have received an error that says, "Server Error" as part of the message, then we need to do further investigation. Please contact SparqFest support and include information about what you were doing when you received this message and the rough time when the error occurred. We apologize for this inconvenience....

Last updated: October 28th, 2022

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